Support Center
Need help? We're here for you. Reach out to our team anytime.
Frequently Asked Questions
How can I get technical support?
You can reach our technical support team via the contact form below, by email at [email protected], or by phone at +383 48 216 727. We aim to respond within 24 hours.
What are your support hours?
Our support team is available Monday to Friday, 09:00 - 18:00 (CET). For urgent issues, you can email us outside these hours and we will respond as soon as possible.
How do I report a bug or issue?
Please use the contact form below or email [email protected] with a detailed description of the issue, including screenshots if possible. Our team will investigate and get back to you promptly.
Do you offer remote support?
Yes, we offer remote support sessions for troubleshooting and system configuration. Contact us to schedule a remote support session at a convenient time.
How do I request a new feature?
We welcome feature requests! Please send your suggestions through the contact form or email us. We review all requests and prioritize them based on client needs.